Everything You Need To Know
Do you offer a Shuttle Service?
Yes we do, please confirm with our Booking Agent for additional costs.
Do you provide safe parking facilities?
Yes, parking areas are monitored with security personnel.
Is parking charged for?
There are 30 bays of free parking onsite. Overflow parking is available around the facility and at Hoy Park and is currently free.
Could we secure a few parking bays onsite for VIP Guests?
Yes, but this will have to be arranged and confirmed with our Booking Agent prior to your Event. We will require a list of vehicle registration plates.
Can I bring my own food?
The Olive Convention Centre is a licensed venue and will provide all catering needs.
Can I bring my own beverages?
The Olive Convention Centre is a licensed venue and will provide all beverages at a separate cost to the Client. We also have an alcohol license.
Can I bring in my own technical equipment?
You are welcome to bring in your own equipment, however, we do supply our own equipment as well and we will be happy to provide you with a quotation.
Is your food Halaal?
Yes, we have high-quality Halaal caterers.
Is it possible to book the entire centre?
Yes we do allow that, provided that there are no confirmed events.
Do you have security onsite that will also assist on the day of the event?
We do have limited security onsite, if you, the Client, requires additional security based on the nature of your event, then you are free to outsource these services.
Do you have exhibition space?
Yes, when enquiring, please state the number of stands you require and the stand sizes you require. We will forward you the floor plans accordingly.
Can we bring in our own décor or OCC provides?
The Olive Convention Centre provides basic table décor. We have a list of preferred décor service providers should you wish to add specialised décor (available on request). You may opt to use your preferred décor service provider.
Do you arrange accommodation as well?
No, we are a Conference Centre. However, there are many hotels in the immediate surrounding vicinity of our Convention Centre. You can also check for accommodation on Booking.com
Would you be able to provide transfers to our Hotel?
Most hotels have their own Shuttle services. However, if you have booked our venue and are still stranded, speak to your Booking Agent and we will gladly assist.
Is accommodation expensive?
It all depends on the type and quality of accommodation you are looking for, and also what suits your budget.
How can I arrange for a site visit at OCC?
You can simply send us an email and a site visit meeting will be scheduled.
I have received a Quotation and I’m not sure what is Contingency.
When a booking is confirmed, a deposit is required to be paid on confirmation of your booking at OCC. The amount is refundable 7 days after the event, provided there is no outstanding balance or breakages to the Olive Convention Centre.
How early do we need to confirm bookings?
This is a tough one. Our venues get booked out very quickly and well in advance. Our suggestion is that when you have a confirmed date for your Event, call us and reserve a booking date as soon as possible.
What are your payment terms?
In order to book the venue for your event at Olive Convention Centre, you have to sign acceptance of the quotation with terms & conditions and return to us. Please note that a 50% deposit is required on confirmation. The balance is payable 30 days prior to the event taking place.